By booking with Aspire Property Management (APM) who act as the agent of the owner of the property & accept reservations in that capacity you agree to be bound by the following Terms & Conditions. We revise these Terms & Conditions from time to time by updating our website. The revised terms will take effect from the date they are posted. Should the property be sold, withdrawn for letting or become unavailable for another reason prior to this reservation commencing APM will endeavour to find alternate reservation at a similar tariff.
Payment in full of all tariffs and charges must be paid 7 Days Prior to Arrival. Keys and or remotes will not be issued unless prior arrangements have been made with management. Your Signed & Completed Guest Registration Form must be returned to our office before keys and remotes will be issued.
Paying by eftpos will NOT incur a fee. If a booking is made outside of six months from your arrival date a non-refundable $200 holding deposit is required within 24 hours of making the booking. Again should the deposit not be paid by this time, the booking will be automatically cancelled. Up to 50% of the total tariff will then be required six months prior to your arrival date.
No keys will be issued until a credit card impression is taken & signed or a cash security deposit has been paid.
Please note: We do not accept payment by PayPal or other third party.
Note, that if a booking is cancelled within 120 days management will make all reasonable effort to secure another booking for the cancelled dates. However it is strongly recommended that guests take out travel insurance to avoid loss of deposit in the event that another booking is not secured.
Refunds cannot be made to credit cards. All refunds are paid via trust account cheque.
Changes and alterations to any booking can only be made up to 90 days outside of your arrival date. Any changes made within 90 days of your arrival date attracts the same conditions as a cancellation as stated above. The deposit is accepted on the basis of current conditions and your booking is subject to change as may be notified by this Agency prior to the commencement of the letting.
(a) Alternate accommodation; or (b) a proportional refund of monies paid by the Guest. APM cannot be held responsible for the actions taken by the owner, third party or unforeseen event occurring beyond our control. No responsibility is taken for any noise disturbance, renovations and construction works carried out in the area.
(a) Your reservation of the Property will be terminated;
(b) The Guest(s) and other occupants of the Property will be removed from it;
(c) A charge of $5000 will be incurred, should any type of function be held in the property to compensate for any extra cleaning and damage repair to the property.
If your holiday Property is listed for sale while you are in residence, you agree to allow the Owner or Agent to conduct inspections with prospective purchasers only at mutually convenient times, by appointment.