By booking with Aspire Property Management (APM) who act as the agent of the owner of the property & accept reservations in that capacity you agree to be bound by the following Terms & Conditions. We revise these Terms & Conditions from time to time by updating our website. The revised terms will take effect from the date they are posted. Should the property be sold, withdrawn for letting or become unavailable for another reason prior to this reservation commencing APM will endeavour to find alternate reservation at a similar tariff.
Please note that all standard terms and conditions apply to all bookings regardless of government or council initiated restrictions related to COVID-19 including, but not limited to, border closures. Please refer to our cancellation below policy for full information.
Payment in full of all tariffs and charges must be paid 7 Days Prior to Arrival. Keys and or remotes will not be issued unless prior arrangements have been made with management. Your Signed & Completed Guest Registration Form must be returned to our office before keys and remotes will be issued.
No keys will be issued until a credit card impression is taken & signed or a cash security deposit has been paid.
Please note: We do not accept payment by PayPal or other third party.
APMGMT Pty Ltd t/as Noosa Luxury Holidays and Sunshine Beach Accommodation -CANCELLATION POLICY
APMGMT Pty Ltd adopts the following practice when dealing with cancellation of a Holiday booking.
If the booking is cancelled 120 days or more prior to the planned date of arrival, there will be full refund less an administration fee of $150.00 and any credit card charges that were incurred at time of booking.
If the booking is cancelled less than 120 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total value of the original booking. An Administration fee of $150.00 and any credit card charges that were incurred at time of booking will be deducted from the deposit held before the remainder is refunded.
An Administration Fee covers the cost of processing the booking, receipting, banking, cancelling, drawing the refund and postage.
Confirmed Bookings – A booking that has not been confirmed by a deposit being paid is not guaranteed. A deposit of 50% of the total accommodation, will confirm a booking.
No refunds or reduction once in-house.
Refund monies are refunded in the same manner in which they were received and receipted by APMGMT Pty Ltd.
The Letting Agent and the owner have first right of refusal for all bookings held. In the event of an owner refusing or cancelling a booking no cancellation fee will be charged. In the event that replacement accommodation offered is at a higher price, the owner or agent will not be liable for any monies needed to meet that higher price. *All costs due to foreign currency fluctuations when making or cancelling a booking will be borne by the guest.
(a) Alternate accommodation; or (b) a proportional refund of monies paid by the Guest. APM cannot be held responsible for the actions taken by the owner, third party or unforeseen event occurring beyond our control. No responsibility is taken for any noise disturbance, renovations and construction works carried out in the area.
(a) Your reservation of the Property will be terminated;
(b) The Guest(s) and other occupants of the Property will be removed from it;
(c) A charge of $5000 will be incurred, should any type of function be held in the property to compensate for any extra cleaning and damage repair to the property.
If your holiday Property is listed for sale while you are in residence, you agree to allow the Owner or Agent to conduct inspections with prospective purchasers only at mutually convenient times, by appointment.
Noosa Shire Council has imposed a mandatory code of conduct for all holiday accommodation properties within Noosa Shire. All guest must comply with the following:
a. That the use of the premises must not:
i. detrimentally affect the residential amenity (including but not limited to noise,
overlooking, light spill or odour) enjoyed by residents in the vicinity of the
ii. cause a nuisance (including a noise nuisance);
iii. display unacceptable behavior including:
a. loud aggressive behaviour;
b. yelling, screaming, arguing; or
c. excessively loud cheering, clapping and singing.
iv. create a level of noise above the acceptable levels described by Queensland
Government legislation for environmental protection (noise).
b. That a user of the premises must not sleep or camp on the premises in a tent,
caravan, campervan or similar facility.
c. That each vehicle used by a user of the premises must:
i. be stored in a manner that does not cause a nuisance or inconvenience to
adjoining premises; and
ii. be parked within the parking facilities at the premises where provided.
d. That each user of the premises must store general waste (including the separation
of recyclable waste) produced as a result of the ordinary use or occupation of the
premises in a waste container.
e. That each user of the premises must ensure that the premises, including the
grounds of the premises, are kept in a safe and tidy condition.
f. That pets occupying the premises must be managed and not cause a nuisance
(including a noise nuisance).